Canada
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Question and Answer (Q & A)
What is jccam.org?
It is a website that assists in making contact between Jobseekers who are looking for jobseekers and jobseekers who want to offer their services in regular child care (nannies), occasional child care (professionals), pet sitting, Entrepreneur and Managers.
What type of services does jccam.org offer?
jccam.org is not a staffing agency and does not employ any jobseekers. Candidates found on the site offer their services directly to Jobseekers. jobseekers on jccam.org can provide one or more of the following services: Child care, pet sitting, help for seniors or Managering.
Does jccam.org select professionals?
No, any professional wishing to offer their services can register on the site. However, every registered profile is manually read and approved by a Mom from our all Mom editorial team for the quality of the service offered. Each professional's profile contains personal information, qualifications, experiences, references, an indication if the professional holds a criminal record check. It is for families to make their selection based on the profile and other tools available. We recommend following our Selection Process.
How can you assure me that my private information is secure?
It is a policy of jccam.org not to disclose any of your information to its members and does not share your personal information with any third party. Please consult our Confidentiality Policy page for more information.
What are the fees to join the jccam.org?
If you are a Jobseeker, our subscriptions are:
monthly 19,99 CAN$ / month
quarterly 39,99 CAN$ / quarter
annual 69,99 CAN$ / year
The service is free for jobseekers who offer child care, pet sitting, Entrepreneur or Managering services.
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How much a subscription to jccam.org costs?
It's FREE for all professionals (nannies, professionals, Entrepreneurgivers, pet professionals, Managers) to register and create their detailed profile.
How do I know how many jobs are available in my area?
You can search by postal code from your account at jccam.org to find out how many posts are displayed in your area. You can also register to receive alerts when a job is posted in your area.
How can I begin to find jobs after registering?
It's easy - do a postal code search in the Job Search tab in your profile and see the jobs posted in your area
How do I indicate my interest for a position?
Apply directly to the job posting on the jccam.org site. Your message will be sent to the Jobseeker who posted the job and you will be contacted directly by them if you are selected.
What should I include in my profile?
To maximize our Jobseekers interests in your profile we recommend to include as much information as possible and write it in a professional manner. You must include your personal details, relevant work experience, your qualifications, special skills (e.g.: First aid, swimming instructor, etc), your interests, types of services you want to offer, your availability and desired salary. It is also recommended to include references and an indication if you possess a criminal background check.
What is a criminal background check?
It is a procedure that validates the identity of a person and verifies if that person has no non-pardoned criminal record. jccam.org encourages all professionals to have a criminal background record check at hand to ensure peace of mind of hiring families and subsequently greater chances to get a job. You can purchase a criminal record check on jccam.org pages with BackCheck, Canada’s largest online background checking company.
Is it possible to acquire a criminal background check on myself?
jccam.org Jobseekers significantly prefer hiring professionals with background checks. The more recent a background check is, the more chances you have to land a job. You can purchase a background check at any time directly on jccam.org. The check is processed by BackCheck, Canada’s largest background checking company. Check results are available within 24 hours following your identity validation.
How do I temporarily deactivate or cancel my profile on jccam.org?
Go to your account and click on My Profile and then on Disable my profile.
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Jobseeker INFORMATION
How do I know how many professionals are available in my area?
There are two ways to find out how many professionals offer their services in your area: You can search by postal code either from jccam.org Home Page or by going into your jccam.org account, clicking on My candidates and then on Search for candidates (available only to registered members).
Are there additional costs added to my subscription Jobseeker?
No, once you are registered on jccam.org, all services offered on the site (child care, pet sitting, Entrepreneur and Managering) are included in the price of your subscription.
How can I pay for my subscription?
You can either pay by credit card on the jccam.org site, through your PayPal account. Processing your payment on our site is extremely secure as we follow the highest level of encyption protocol established by the Payment Card Industry Security Standard (we are Level 1 PCI SSC compliant). PayPal is an online payment system used extensively worldwide.
Why posting a job offer is the best way to find a Professionals?
Once your job offer is displayed, professionals looking for a position in your area will be notified by email about the role. They will be able to apply to it directly and you will be automoatically notified about an application. This way you only will receive responses of interested professionals quickly.
What should I include in the description of my professional?
Information that can help potential professionals to identify and understand the needs of your professional. Examples are: number of children and their age, type of activities your children enjoy the most, number of pets etc.
Can I buy a check of criminal background check for a professional of my choice?
Buying a criminal record check for a professional you want to hire, gives a sure peace of mind. You can purchase a criminal record check on any of jccam.org’s professionals, if an expressed consent was given by the candidate at registration time. If this option is available, a buy button will appear on the professional’s profile. Since a criminal background check results are private, these will be available only if the professional authorises you to view it.
INFORMATION ON THE USE OF THE SITE
How do I change the information on my account?
Simply click on Edit My Profile in your jccam.org account.
How do I change my username and password?
You cannot change your username once registered, but you can change your password by clicking the Change password in your jccam.org account.
How do I leave recommendations for professionals or families?
You can do so by completing the section My Rating on the profile of the professional or Jobseeker concerned.
What do I write in the recommendations?
What you liked or not about the service you received from a professional or a Jobseeker for whom you worked. This information will be used for other professionals who offer their services to that Jobseeker or other families who would use the services of that professional.
Can I refer friends on jccam.org?
With pleasure, simply click on Refer a friend and complete the required information on this page. A message will be sent to your friend to invite him/her to come to jccam.org.
Can I block members to prevent them from contacting me?
Yes, it is possible by clicking on the option My candidate and then blocked if you are a Jobseeker or on My families and then blocked if you offer your services. You can unblock these members at any time.
BACKGROUND CHECK INFROMATION
Can a background check be purchased on jccam.org?
Yes, it is possible to purchase a background check directly on jccam.org pages. We have an association with BackCheck, Canada’s largest background checking company. Every professional can purchase a check on self, as every jccam.org Jobseeker can purchase a check on a chosen professional.
What are the costs of a BackCheck background check?
The price is $49.99 for a criminal record check with BackCheck. Check results are available within 24 hours following professional’s identity validation.
Where does your information come from?
BackCheck searches information provided by numerous police departments across Canada and obtains Name-based Criminal Record Verifications from the Canadian Police Information Centre (CPIC), the only national source of criminal records in Canada.
What it will include?
BackCheck conducts criminal record checks based on the Name and Date of Birth given by the applicant (you). These searches may include an indication of the existence of the following types of information:
- Records of criminal convictions, as the record exists on the date of search
- Convictions where a pardon has not been granted
- Absolute and conditional discharges where not prohibited by legislation
- Judicial orders (i.e. Probation orders and prohibition orders under the Criminal Code of Canada)
- Any disclosure of criminal history made by the applicant
What it will not include?
BackCheck criminal record search does not include vulnerable sector search that identifies pardoned convictions of sexual nature for individuals 25 years of age and more. To conduct searches of this nature, please visit your local police service.
Who will see it?
Once a background check is completed, a message “Background check available” will appear on a professional’s profile. We take your privacy very seriously and take careful measures to ensure that all of information is protected. The check result will not be visible to anyone unless professional’s permission is granted.
Does the Criminal Record Check expire?
Criminal record checks are valid as of the date they were conducted. Results are stamped with the date of completion rather than an expiration date. It is up to the professional or the hiring Jobseeker to determine their own thresholds for how long a check will be considered "valid". If a hiring Jobseeker determines that it is too long since the completion of the check a Jobseeker can purchase a check renewal on jccam.org. We recommend having background checks of no longer than 6 months.
LIENS
Jeune Chambre de Commerce Camerounaise du Canada
www.jcccam.org
Ministère de la Famille et des Aînés (MFA)
www.mfa.gouv.qc.ca